FAQs
Frequently Asked Questions
Orders
Q: How do I know if my order was placed successfully?
A: After placing your order, you will receive an order confirmation email with your purchase details. Please make sure your email address is entered correctly at checkout. If you do not see the email, please check your spam, junk, or promotions folder.
Q: Can I change or cancel my order after placing it?
A: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to help, but once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.
Q: I entered the wrong shipping address. What should I do?
A: Please contact us immediately with your order number and the correct shipping address. If your order has not entered processing or shipment, we will make reasonable efforts to update it.
Shipping
Q: How long does delivery take?
A: Most orders are delivered within approximately 3–12 business days from the date the order is placed. This estimated delivery window includes both order processing and shipping transit time.
Delivery times may vary depending on the destination, carrier operations, customs clearance, public holidays, weather conditions, and peak shipping periods.
Q: How can I track my order?
A: Once your order has shipped, you will receive a shipping confirmation email with a tracking number or tracking link. You can also visit our Track Your Order page for the latest available updates.
Q: Do you offer free shipping?
A: Yes. We offer free standard shipping on orders of $119 or more. Orders under $119 are subject to a standard shipping fee displayed at checkout.
Q: Why hasn’t my tracking information updated?
A: Tracking information may not update immediately after shipment while the package is being transferred between fulfillment and carrier networks. A temporary delay in tracking does not necessarily mean that your package has stopped moving.
If your tracking has not updated for an extended period, please contact our support team with your order number and we will help review the shipment.
Q: Can items from the same order arrive separately?
A: Yes. Orders containing multiple products may occasionally be shipped in separate packages due to inventory availability, fulfillment location, or carrier arrangements. Each shipment may have its own tracking number and may arrive on a different date.
Returns & Exchanges
Q: What is your return policy?
A: We accept eligible returns within 30 days of delivery. Items must be unworn, unwashed, undamaged, and in their original condition.
Please review our Return & Refund Policy for complete eligibility requirements and instructions.
Q: How do I start a return or exchange?
A: Please contact our support team with your order number and the reason for your return or exchange before sending any item back.
Once your request has been reviewed, our team will provide the appropriate return instructions and return address.
Q: What should I do if I receive a damaged or incorrect item?
A: Please contact us as soon as possible with your order number and clear photos showing the issue. Our support team will review the situation and help arrange an appropriate solution.
Q: Are shipping fees refundable?
A: Original shipping fees are generally non-refundable unless the return is the result of an error on our part, such as receiving an incorrect or damaged item.
Products & Sizing
Q: What size should I order?
A: Fit may vary by product and style, so we recommend checking the size chart on each product page before ordering.
Some clubbornegolf styles are designed with a relaxed fit, while others may have a more standard or slightly tailored fit. Any specific sizing recommendations will be listed on the individual product page.
For the best fit, we recommend comparing the measurements in our size chart with a similar garment you already own.
Q: What types of clothing does clubbornegolf offer?
A: clubbornegolf offers golf-inspired apparel designed to balance comfort, style, and everyday versatility.
Our collections may include:
- Golf polos
- Performance tops
- Casual golf shirts
- Lightweight layers
- Seasonal golf-inspired apparel
Each collection may feature different fabrics, weights, finishes, and fits depending on the style.
Q: What are clubbornegolf products made of?
A: Fabric composition varies by product.
Our apparel may use cotton, polyester, performance blends, stretch fabrics, or other materials selected for comfort, breathability, durability, and ease of movement.
Because materials can vary between styles, please refer to the Product Details section on the individual product page for the exact fabric composition and specifications.
Q: Are your shirts lightweight and breathable?
A: Many clubbornegolf styles are designed with comfort and breathability in mind, making them suitable for golf, travel, weekends, and everyday wear.
Fabric weight and performance characteristics may vary depending on the product, so please check the Product Details section on each product page for specific information.
Q: Are your products designed only for golf?
A: No. While our collections are inspired by golf and clubhouse style, many clubbornegolf pieces are designed to transition easily from the course to everyday settings.
They can be worn for golf, casual weekends, travel, social occasions, and relaxed everyday outfits.
Q: What makes clubbornegolf apparel different?
A: clubbornegolf combines distinctive patterns, clean silhouettes, comfortable fabrics, and a relaxed golf-inspired aesthetic.
Our designs are influenced by classic golf culture, coastal clubs, vintage patterns, resort style, and easygoing weekends.
Depending on the collection, you may also find lightweight fabrics, stretch construction, relaxed fits, breathable materials, and distinctive printed designs.
Q: Will printed or patterned products look exactly the same?
A: Slight variations in print placement, color, or appearance may occur depending on the garment size, fabric, and manufacturing process.
These small differences are normal and do not affect the overall quality or design of the product.
Q: Will the print fade after washing?
A: Our printed products are designed for everyday wear and to maintain their appearance with proper care.
As with most printed or patterned garments, some natural fading may occur over time with repeated wear and washing. Following the recommended care instructions will help preserve both the fabric and the design.
Q: How should I care for my clubbornegolf clothing?
A: For most clubbornegolf apparel, we recommend:
- Machine wash cold
- Wash with similar colors
- Use a mild detergent
- Do not bleach
- Tumble dry on low or air dry when possible
- Do not iron directly on printed graphics or designs
Please follow any product-specific care instructions shown on the product page or garment label.
Payments & Discounts
Q: What payment methods do you accept?
A: We accept major credit cards and other secure payment methods available at checkout. The available payment options may vary depending on your location.
Q: Do you offer discounts or promotions?
A: Yes. clubbornegolf may offer first-order discounts, bundle savings, seasonal promotions, and limited-time offers.
Please check our website for currently available promotions.
Q: Can I use more than one discount code?
A: In most cases, only one promotional code can be applied per order unless otherwise stated.
Automatic discounts, bundle offers, and promotional codes may not always be combined. Any applicable discount will be shown during checkout.
Contact
Q: How can I contact clubbornegolf?
A: You can contact us through our Contact Us page or email our customer support team at:
If your question is related to an existing order, please include your order number so we can assist you more quickly.
Q: How long does it take to receive a response?
A: We usually respond within 24 hours.
Response times may occasionally be longer during weekends, public holidays, promotional periods, or periods of unusually high customer service volume.